Recorded

Recorded support

How can we help?

Recorded is designed to keep capture dependable and your data easy to recover. Start with the answers below or email us directly.

Email support
01

AI processing

Add an OpenAI API key in Settings. API access and billing are separate from a ChatGPT subscription. Recording and organization still work without a key.

02

Interrupted recording

Calls can temporarily take control of the microphone. Recorded preserves the current file and resumes the same capture when iOS releases the audio session.

03

iCloud sync

Use the same Apple Account on every device, enable iCloud Drive, then choose Sync Now in Recorded Settings.

04

Apple Watch notes

Start a note from the Watch app. If the iPhone is unavailable, the Watch preserves the recording and transfers it after the devices reconnect.

05

Import and export

Import Voice Memos or other compatible audio files. Export audio, text summaries, transcripts, or PDF documents from a recording.

06

Delete your data

Archive a recording first, then delete it permanently. Removing the app deletes local data. Private iCloud data can be managed through your Apple Account.

Direct contact

Include the device and what happened.

Email kobyof@gmail.com with the device model, operating system version, and the steps that produced the issue. Do not send API keys or confidential meeting content.